Acceptable Use Policy

Effective Date: March 25, 2026 · Last Updated: March 25, 2026

This Acceptable Use Policy ("AUP") sets out the rules for using the eFoilCrew platform. It forms part of our Terms of Service and applies to all users. Violations may result in content removal, account suspension, or permanent ban.

1. Community Standards

eFoilCrew is a community of water-sports enthusiasts. We expect all members to treat each other with respect and contribute positively. When using the Service, you agree to:

• Be respectful and constructive in all interactions;
• Share accurate and honest information about your sessions and experiences;
• Respect other members' privacy and personal boundaries;
• Help maintain a welcoming environment for riders of all skill levels.

2. Prohibited Content

You must not post, upload, or share content that:

• Harasses, bullies, or threatens any individual or group, including personal attacks, doxxing, or targeted intimidation;
• Contains hate speech — content that promotes violence or discrimination against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics;
• Is sexually explicit or obscene, including nudity, pornography, or sexually suggestive material;
• Promotes violence or self-harm, including graphic violence, dangerous challenges, or encouragement of self-destructive behaviour;
• Is false or misleading, including fabricated session data, manipulated statistics, impersonation of other riders, or intentionally deceptive content;
• Violates intellectual property rights, including copyrighted photos, trademarks, or other protected material without authorisation (see our DMCA Policy);
• Contains personal or private information about others without their consent, including real names, addresses, phone numbers, or GPS locations of private property;
• Is spam or commercial solicitation, including unsolicited advertising, promotional material, chain messages, or pyramid schemes;
• Contains malware or harmful code, including viruses, trojans, phishing links, or any software designed to damage or gain unauthorised access to systems.

3. Prohibited Behaviour

You must not:

• Create multiple accounts to evade bans or manipulate rankings;
• Use automated tools, bots, or scripts to access the Service without our written permission;
• Attempt to reverse-engineer, decompile, or extract source code from the Service;
• Exploit bugs or vulnerabilities instead of reporting them to us;
• Interfere with other users' ability to use and enjoy the Service;
• Manipulate leaderboards, badges, or achievement systems through fraudulent activity data;
• Use the Service to facilitate any illegal activity;
• Circumvent any access controls, rate limits, or security measures.

4. Safety Responsibilities

While eFoilCrew is a platform for sharing eFoil and water-sports experiences, we ask that you do not use the platform to encourage or glorify reckless behaviour. This includes promoting riding without appropriate safety equipment, riding in restricted or dangerous areas, or encouraging others to exceed their skill level in unsafe conditions.

5. Spot & Location Guidelines

• Only share spots that are legal and safe for water-sports access;
• Do not share GPS coordinates of private property without the owner's consent;
• Respect local regulations, marine protected areas, and wildlife habitats;
• Provide accurate condition reports — inaccurate reports could endanger others.

6. Forum & Messaging Guidelines

• Stay on topic in forum categories;
• Do not send unsolicited direct messages for commercial purposes;
• Do not flood forums or feeds with repetitive content;
• Constructive disagreement is welcome; personal attacks are not.

7. Enforcement

We enforce this policy through a graduated response system:

• Warning: For first-time or minor violations, we may issue a warning and remove the content.
• Temporary suspension: For repeated or more serious violations, your account may be temporarily suspended.
• Permanent ban: For severe violations (e.g., threats, illegal activity, harassment campaigns), your account will be permanently terminated.

All enforcement actions are logged in our admin audit system. We reserve the right to take any enforcement action at our sole discretion, including actions not listed above, to protect the community.

8. Reporting Violations

If you encounter content or behaviour that violates this policy, please report it to us at abuse@foilnexus.com. Include as much detail as possible (screenshots, links, usernames). We review all reports and will respond within 48 hours.

9. Appeals

If you believe an enforcement action was taken in error, you may appeal by emailing appeals@foilnexus.com within 30 days of the action. Include your username and a clear explanation of why you believe the action was incorrect. We will review your appeal and respond within 14 days.

10. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated through the Service. Continued use after changes constitutes acceptance.